Privacy Policy

Last updated: 16 September 2026

This Privacy Policy explains how GD Fashion — the readymade women's clothing brand operated by Mubarak United Group for General Trading and Contracting (referred to as "GD Fashion", "we", "us", or "our") — collects, uses, stores and protects personal information of visitors to our website (gdfashionstore.com) and customers who interact with us through in-store visits, phone calls, WhatsApp, email, social media or any other channel.

1. Information We Collect

We may collect the following types of information:

• Contact details you share with us — such as name, phone number, WhatsApp number, email address and physical address.
• Order and enquiry information — including the products or services you enquire about, purchase history in our store, and preferences you share to help us serve you better.
• Communication records — messages sent through WhatsApp, email, phone calls or social media, kept for service and reference purposes.
• Website usage data — basic technical information such as browser type, device type, pages viewed and time spent on the site (via standard web analytics).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service.
• Process, fulfil and follow up on orders and purchases.
• Send transactional messages (order updates, delivery information, invoices) via WhatsApp, SMS, phone or email — using services such as Meta WhatsApp Business (via authorised BSP providers) where applicable.
• Share promotional information about new collections, offers and events — only where you have opted in to receive such communication.
• Improve our website, our products and the overall customer experience.
• Comply with legal, tax and regulatory obligations in the State of Kuwait.

3. WhatsApp & Messaging Communications

When you contact us on WhatsApp or share your number for WhatsApp updates, you consent to receiving service and, where you opt in, promotional messages from GD Fashion. WhatsApp messages are subject to Meta's own privacy terms in addition to this policy. You can opt out of promotional WhatsApp messages at any time by replying "STOP" or contacting us directly.

4. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Trusted service providers who help us operate our business — such as delivery partners, payment processors, WhatsApp Business Solution Providers (BSPs), hosting providers and IT support — bound by confidentiality obligations.
• Legal or regulatory authorities in Kuwait when required by law or to protect our rights.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable Kuwaiti law. Records may be securely destroyed once no longer needed.

6. Data Security

We apply reasonable administrative, technical and physical safeguards to protect personal information against unauthorised access, misuse, loss or disclosure. No method of transmission over the internet, however, is fully secure — customers are advised to share sensitive information only through the channels we recommend.

7. Your Rights

You have the right to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, where we are not legally required to retain it.
• Opt out of promotional communications at any time.

To exercise any of these rights, contact us using the details at the end of this policy.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 18 without parental consent.

9. Cookies & Analytics

Our website may use cookies and similar technologies to remember preferences (such as language) and to understand how the site is used. You can disable cookies in your browser settings, though this may affect site functionality.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or how we handle your information:

GD Fashion — Mubarak United Group for General Trading & Contracting
Shop 00946, Deera Complex, Souk Mubarakiya, Kuwait City, State of Kuwait
Phone: +965 9901 3670
Email: gdfashionteam@gmail.com